Hi! I’m so glad you’re here and grateful to be on your support team- a few things to note:

NEW PATIENTS: In addition to your initial assessment, please book 2-3 follow up sessions spaced approximately 2 weeks apart. The schedule books up quickly, often 6+ weeks in advance. To book a virtual session, please select an appointment under the Online Physiotherapy section. If you can’t find an appointment time that works for you please add yourself to the waitlist, you’ll be automatically notified of cancellations as they come up. Make sure to select the right type of appointment as you’ll only be notified of the openings for that appointment type.

LOCATION: Gravida operates out of the Aveta Midwifery clinic on the third floor of 223 Nelson’s Crescent (the South tower). If you haven’t been to the clinic before leave yourself a little extra time to get to your appointment. There might not be someone at the front desk of your appointment when you arrive but Kate will be there and come to get you at the time of your appointment.

INSURANCE: Kate can direct bill to most extended health providers. Unfortunately, we cannot direct bill to MSP and do not take ICBC or WorkSafe BC cases at this time.

CANCELLATION POLICY: Kate requires 24 hours notice for any cancellations. Your appointment time has been held just for you and late cancellations are costly to Kate and patients who aren’t seen. Cancellations with less than 24 hours notice will be subject to the full fee of the appointment. Cancellation fees cannot be billed to insurance, however most providers will cover virtual care- so consider changing your appointment to a virtual appointment if you’re unable to make it into the clinic.

LANGLEY: Kate is now seeing a small number of patients at her home clinic in Walnut Grove, please contact her directly via email to book an appointment in Langley.